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David Cummings Insurance Services Ltd.

Regular Working Hours during COVID-19 lockdown: Monday to Friday, 9:30am to 4:00pm PST


How to reach DCIS during the COVID-19 crisis:

DCIS OFFICES TEMPORARILY CLOSED TO THE PUBLIC but DCIS is still here to help you!

Effective March 23, 2020, Vancouver and Nanaimo offices will be closed to visitors until further notice. Please note, all DCIS staff are working remotely, and we remain here to help. DCIS serves individual and corporate clients around the world and across Canada, so we are no strangers to supporting our clients over email, telephone, and conferencing over internet.


Our official working hours is changed to weekdays 9:30am to 4:00pm PST, please note that the hours of availability can vary by staff member. As our team is tending to a surge of inquiries and requests for assistance relating to COVID-19, we thank you in advance for your understanding and patience if our response time is delayed. These are trying times for all of us, and we are all in this together.


How (best) to contact us while offices are closed:

EMAIL: 

We recommend contacting us by Email.
For inquires related to inbound and outbound travel, write to agent@david-cummings.com

For inquiries related to student plan insurance, write to student@david-cummings.com



PHONE: 


Our Vancouver and Nanaimo telephone lines remain open. Please leave a voicemail message with your name, a brief description of the assistance you need, an email address and/or a call back phone number.


UPDATED February 23, 2021

Please note DCIS office hours during the holiday season

In 2021 DCIS will be closed on the following public holidays:

Name
Date
New Year's Day
Januray 1, 2021
Family day
February 15, 2021
Good Friday April 2, 2021
Easter Monday April 5, 2021
Victoria Day May 24, 2021
Canada Day July 1, 2021
B.C. Day August 2, 2021
Labour Day September 6, 2021
Thanksgiving Day October 11, 2021
Remembrance Day November 11, 2021
Christmas Day and Boxing Day December 25-26, 2021



Planning to visit us in person?

During our period of office closure (due to escalated COVID-19 risk), we are not seeing clients in person. When we re-open our office to the public we will be happy to see clients in person again. At that time it will again be recommended that visitors call or email ahead to make an appointment so that we can book time for you with the appropriate DCIS representative.

Email:

DCIS

Telephone

North America Toll Free:  1.800.818.3188

Local and Outside North America:  604.228.8816

Fax:  604.228.9807

Address

Suite 350 2083 Alma Street
Vancouver, BC  Canada  V6R 4N6

Our office is located on the third floor (office level) at the Jericho Village Shopping Centre. Free 1-hour parking is available on the top two parking levels, and free 4-hour parking is available on the very bottom parking level.